Job Description

Job Description

. Monitor compliance to national and international quality standards and related regulations.

. Participate in quality related activities such as audit, qualification program, claims etc.

. Any other ad-hoc duties as assigned by the Management/Manager from time to time.

. Act as a representative for operations to Internal and External Stakeholders

. Manage stakeholder expectations and ensure timely completion of project deadlines.

. Create and write Standard Operations Procedures

. Create Process flowcharts.

. Conduct Internal and External Training with operational staff.

. Coordinate with IT team for enhancement systems integration

. Manage testing for IT projects.

. Support on daily operational issues.

. Maintain SOP internally at a regional level.

. Supporting Daily/Weekly/Monthly/KPI reports for customer.

. Attend to cu...

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