Relief Receptionist (Chambord)

Position Title: Relief Receptionist-UHHS

Department: Urban Health and Homelessness Services

Status: Relief, CUPE 7797

Hours per week: Varies

Contract dates: N/A

Report To: Executive Assistant, UHHS

Hourly Rate: $26.98

General Description

The Relief Receptionist welcomes community members to the center and provides information and referrals to visitors, service users, callers and staff in a busy client-centered social services environment. The individual in this role acts as the main communication link in the UHHS department. This position may be asked to work out of 260 Augusta Ave or 688 Coxwell Ave based on program needs.

Major Duties

• Manage multi line phone system and act as an operator for VOIP integrated communication system across the organization
• Adhere to all TNG policies and procedures, ensuring confidentiality of all client, staff and agency matters
• Direct externals callers ...