Job Description

Become a Claim Manager with Empire Life and impact customer experiences through effective claim resolution. This remote or hybrid role demands your expertise in disability claim management.
Empire Life seeks a Claim Manager, skilled in managing disability claims with a focus on medical information and job requirements. You'll actively investigate claims, conduct interviews, and communicate effectively about claim statuses. Collaboration with a diverse team and external stakeholders is key to designing successful return-to-work initiatives.
Key Responsibilities:
• Investigate and evaluate claim eligibility based on guidelines
• Manage claims duration utilizing best practices
• Interview claimants and employers through phone
• Ensure proactive communication regarding claims
• Develop tailored case management plans for each claim
Requirements:
• 2+ years of experience in disability claim management
• Knowledge of medical terminology and relevant legislation

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