Job Description

A leading SaaS provider in Toronto seeks a Customer Success Manager to drive customer retention and growth. You will manage customer accounts, ensuring they derive maximum value from the company's products. The ideal candidate will have a strong background in SaaS, exceptional relationship skills, and a mindset geared towards customer success. This role supports flexibility in work location and involves proactive customer engagement, facilitating adoption plans, and collaborating with internal teams to enhance the customer experience.
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