Job Description
A dynamic managed service provider is seeking a Helpdesk Technician II to provide essential technical assistance to clients remotely. The role involves managing escalated support tickets, setting up Hyper-V hosts, and ensuring high-quality service delivery. Candidates should have 3-5 years of IT support experience, strong skills in Windows and Mac OS, and relevant certifications such as Comp TIA A+. This position offers a competitive yearly salary between R300,000 - R350,000 along with comprehensive benefits and a supportive team culture.
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