Reservation and Ticketing Agent

The Reservations and Ticketing Agent is responsible for managing customer inquiries and reservations for flights.

RESPONSIBILITIES:

Employee will be:

• Assists clients in providing flight quotation and other flight concerns via phone, emails or walk-ins
• Processes change of reservations when flight itineraries or original schedule are amended
• Issuance of tickets for various booking requests thru Airline Reservations system
• Assists check in counter agents at the airport during flight in handling excess baggage computation, seat upgrade and other ticket related matters
• Prepares individual Sales report, weekly availability report and daily Collection report

Required Qualifications, Capabilities, and Skills

• Must be a Bachelor's degree holder of any 4-year course
• Willing to work in flexible hours, shift schedules and holidays
• Previous work experience in any Gl...