Job Description

Main Responsibilities

Guest Service

  • Welcome and attend to guests professionally
  • Ensure excellent dining experience and customer satisfaction
  • Handle guest requests and feedback promptly

Team Supervision

  • Supervise junior service staff during operations
  • Coordinate table assignments and service flow
  • Assist in training and guiding new staff

Food & Beverage Knowledge

  • Explain menu items and daily specials
  • Recommend wines, cocktails, and food pairings
  • Ensure accurate order taking and serving standards

Operations

  • Coordinate with kitchen and bar team for smooth service
  • Ensure cleanliness and presentation of dining area
  • Assist in opening and closing duties
  • Ensure compliance with hygiene and safety standards

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