RESTAURANT CAPTAIN

Main Responsibilities

• Supervise and coordinate daily front-of-house restaurant operations
• Ensure excellent customer service standards are maintained at all times
• Welcome and attend to guests professionally and courteously
• Take food and beverage orders accurately
• Recommend menu items, wines, and beverages to guests
• Assist in handling guest enquiries, feedback, and complaints professionally
• Ensure cleanliness and proper setup of dining areas before and during operations
• Coordinate closely with kitchen and bar teams for smooth service flow
• Train and guide junior service staff when required
• Monitor table arrangements and dining reservations
• Assist in opening and closing restaurant operations
• Handle POS transactions and cashiering duties when required
• Ensure compliance with food hygiene and workplace safety standards
• Maintain s...