Restaurant Manager

Responsibilities

• Ensure guests’ needs and expectations are met by providing an efficient and professional service.
• Lead by example by demonstrating exemplary professionalism.
• Attend to guests’ needs and complaints promptly and politely.
• Resolve all potential service failure issues.
• Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on a daily basis.
• Supervise food and beverage service by directing and guiding subordinates.
• Attend meetings and briefings.
• Submit monthly paperwork and requisite forms from respective departments.
• Execute any duty assigned from time to time by Management.
• Attend to English and Mandarin speaking guests’ needs and complaints promptly and politely.
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Basic competency in IT.
• Possess good ...