Rider Care Associate

Company Description

Ordermo is a trusted delivery platform that specializes in hassle‑free delivery services for food, groceries, and more. With a focus on improving order and delivery experiences, we proudly serve over 3,000 partner merchants across 40 towns in Central Luzon. Our mission is to create seamless connections between customers and merchants, ensuring reliability and convenience for all. At Ordermo, we are driven to make every delivery faster and more efficient.

Role Description

This is a full‑time, on‑site role for a Rider Care Associate located in Olongapo. The Rider Care Associate will provide support to the rider network by addressing their concerns, resolving issues, and ensuring smooth communication. Tasks include monitoring rider performance, assisting with operational workflows, handling inquiries, and facilitating problem resolution. The role requires close coordination with teams to maintain delivery efficiency and uphold service sta...