Job Description

The Sales Operations Coordinator is responsible for supporting daily sales operations within the hardware and construction industry. The role involves coordinating customer orders, processing invoices, monitoring inventory availability, and ensuring efficient communication between customers, sales agents, and warehouse teams. The position plays a key role in ensuring accurate order fulfillment and timely delivery of construction and hardware materials.

Key Responsibilities

Customer Service & Order Coordination

  • Assist walk-in customers and handle customer inquiries through phone calls and other communication channels.
  • Process customer orders accurately and efficiently.
  • Provide product availability updates, pricing information, and delivery coordination support.
  • Ensure excellent customer service and timely response to customer concerns.

Sales Operations Support

  • Coordinate closely with sa...

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