Job Description

Sales Support

Status:

Regular, Full time

Location:

Castlegar, British Columbia

Job Description

This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.
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MAIN RESPONSABILITIES:

  • Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
  • Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
  • Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;
  • Takes necessary action to resolve customer service issues in a timely manner; follows up and verifie...

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