Job Description

SAP BRIM / Subscription Billing Production Support Specialist

Location; Remote India

Long Term


Key Responsibilities

  • Analyze and resolve SAP BRIM production issues
  • Support Subscription Order Management, Convergent Invoicing, Provider Contracts, and RAR processes
  • Troubleshoot failed/stuck orders, billing, invoicing, and revenue transactions
  • Perform root-cause analysis and coordinate production fixes
  • Validate downstream finance and reporting impacts
  • Document issue resolution, approvals, and audit evidence
  • Identify process improvements and automation opportunities

Required Skills

  • Strong hands-on SAP BRIM / Subscription Billing experience
  • Knowledge of SOM, CI, Provider Contracts, and RAR
  • Strong Order-to-Cash (O2C) process understanding
  • Experience in SaaS/subscription business environments
  • Excellent analytical and...

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