Job Description
Join SAP as a Client Delivery Manager, overseeing customer satisfaction and engagement in private cloud solutions. Utilize your skills to effectively manage client relationships and expectations.
In this pivotal role, you will be the key contact for SAP’s private cloud customers, ensuring success across various service offerings, such as RISE with SAP S/4HANA Cloud. You will drive engagement management while navigating challenges to achieve client satisfaction. Your ability to adapt communication styles will be vital for interacting with various stakeholders.
Key Responsibilities:
• Plan and align services based on customer requirements
• Support projects and manage day-to-day operations
• De-escalate critical issues with clients
• Enhance commercial success through account management
• Represent customer interests within the Enterprise Cloud Services organization
Requirements:
• Bachelor’s degree in business or technology field
• 2+ years of experience in...
In this pivotal role, you will be the key contact for SAP’s private cloud customers, ensuring success across various service offerings, such as RISE with SAP S/4HANA Cloud. You will drive engagement management while navigating challenges to achieve client satisfaction. Your ability to adapt communication styles will be vital for interacting with various stakeholders.
Key Responsibilities:
• Plan and align services based on customer requirements
• Support projects and manage day-to-day operations
• De-escalate critical issues with clients
• Enhance commercial success through account management
• Represent customer interests within the Enterprise Cloud Services organization
Requirements:
• Bachelor’s degree in business or technology field
• 2+ years of experience in...
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