Job Description

Job#: 3037842

Job Description:

SATCOM IP Network Support Analyst

Location: Scott Air Force Base, Illinois (Onsite)

Role Overview

This position supports the Defense Information Systems Agency (DISA) as a provider of GIG/Defense Information System Network (DISN) services. The role is part of the 24x7 DISA Global Operations Center (DGOC) and directly supports DISA-provided GIG capabilities. Openings are available at Scott AFB in the greater St. Louis, MO/Southern IL area.

Key Responsibilities
  • Create and update tickets using DISA ticketing applications to aid in customer problem tracking and resolution.
  • Monitor network events and element management failures in real-time on a 24x7x365 basis.
  • Perform IP network support, including the configuration of routers, switches, firewalls, and voice equipment.
  • Perform IP satellite modem support, including configuration and issue of option/boot/RSP files.
  • Remotely access an...

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