Scheme Support Officer

A full‑time, permanent Scheme Support Officer position is available in our supported housing service at Janner House, Cardiff. The role requires working on a rolling rota which includes days and sleep‑in shifts (additional £62.64 sleep‑in payment).

Key responsibilities

• Assist the Project Workers in delivering support to people accessing the service, helping them set realistic goals around independent living, confidence building, training, employment and overall health and wellbeing.
• Support and engage people to achieve their full potential.
• Build rapport with vulnerable and disadvantaged individuals, provide appropriate support and advice.
• Work within a team, prioritise tasks and manage your own workload with minimal supervision.
• Develop networking skills by working in partnership with external agencies and encourage community engagement.
• Adapt your approach to meet the needs of clients with complex behavio...