Job Description
We are seeking a senior SecOps Engineering Manager to guide strategic LATAM clients through SIEM and SOAR adoption, delivering advisory support and hands‑on enablement to strengthen security operations. You will lead onboarding through post‑onboarding success, resolve complex challenges, and partner with executives and internal teams—apply to help drive measurable risk reduction.
Responsibilities
- Manage tier-1 general client accounts through onboarding and post‑onboarding phases of SecOps product adoption (SIEM and SOAR)
- Implement onboarding and post‑onboarding strategies to drive successful SecOps adoption outcomes
- Educate and advise clients on how to use security solutions to improve posture and reduce risk
- Deliver training and enablement sessions that support ongoing client success and product usage
- Create solutions for complex client challenges within SIEM and SOAR workloads
- Manage client escalations during imp...
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