Job Description

Primary Skills

Role Overview : Responsible for continuous 24×7 monitoring, detection, investigation, escalation, and resolution of security incidents across UBP’s in-scope security environment, ensuring SLA adherence, regulatory compliance, and operational stability.

Key Responsibilities

  • 24×7 real-time monitoring of security alerts
  • Incident classification, investigation, containment, and resolution
  • Ticket handling using Remedy and ServiceNow
  • Timely escalation as per defined escalation matrix
  • Coordination with internal teams and vendors
  • Participation in incident bridges and shift handovers
  • Contribution to RCA and corrective actions
  • Technical Skills
  • Basic understanding of firewall and network security concepts (FortiGate, Palo Alto)
  • Hands-on experience with security monitoring tools and dashboards
  • Ability to analyze security al...

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