Job Description
Job Description:
• Carry out on-site installation, testing, and commissioning of security equipment as needed
• Provide technical support for preventive and corrective maintenance of systems such as CCTV, Intrusion Detection, Access Control, and Integrated Security Management Systems
• Respond to customer service requests in a prompt and professional manner
• Be the main point of contact for all customer-related enquiries
• Work with principals, suppliers, and system engineers to troubleshoot and resolve technical problems
• Coordinate with relevant parties and end-users throughout the project lifecycle
• Liaise with suppliers or principals to source and arrange spare parts
• Conduct product demonstrations for customers when required
• Be part of a scheduled rotation for on-call support duties
• Perform any other tasks assigned as part of the role
Requirements:
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