Senior Analyst - Client Service & Operations

Overview Analyst will be responsible for conducting verifications as per client requirements. Analyst will be involved in conducting verifications of stated credentials shared by clients & share the final verification report with them with no compromise on the quality within the turn-around time agreed as per SLAs & manage the relationship with the clients to its core satisfaction. Roles & Responsibilities Review the consent, documents & data submitted by the client.

Initiate the checks for the cases received & conduct primary verification of specified antecedents. Raise & resolve insufficiencies &discrepancies to the client / employee / vendor as required. Prepare & share final reports & ensure the adherence of the TAT.

Maintain the quality of the reports & consistently deliver quality services to the client. Maintain healthy client relationships & ensure client satisfaction to its core. Responsible for coordination for invoice & payment management.

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