Senior Client Services Support

We're hiring! We are looking for a Senior Client Services Support to join our Reinsurance team in Singapore. This is a hybrid role with the flexibility to work both virtually and from the office.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

• Manage claims end-to-end: issue claim/cash calls per contract terms, monitor SLAs, and ensure timely reporting of major losses.
• Perform quality control on claims data and reporting; identify and resolve contract drafting errors.
• Analyze claims data, update outstanding reserves, and support negotiation/settlement of claims, escalating complex cases as needed.
• Coordinate with internal and external stakeholders on technical matters through meetings, calls, and emails.
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