Job Description
Roles & Responsibilities Responsibilities
- Oversee and enhance the CRM system, ensuring it meets business needs and runs smoothly.
- Manage CRM-related projects from planning to execution, including customization, integration, testing, and deployment.
- Ensure accurate data transfer into the CRM system and maintain data integrity.
- Develop training materials, conduct user training sessions, and provide ongoing system support.
- Work closely with internal teams and external vendors to ensure seamless system integration and functionality.
- Gather feedback from users and recommend enhancements to improve system efficiency and user experience.
- Strong experience with CRM Systems and mobile apps including customization and integration.
- Ability to translate business needs into system solutions and workflows.
- Experience in handling multiple projects, meeting deadlin...
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