Job Description
Take your career to the next level as a Senior Customer Success Manager with Syntax, focusing on Oracle customers in North America. Build robust executive relationships and ensure overall customer satisfaction.
In this senior role, you will be the primary advocate for Oracle clients, leveraging your expertise to manage enterprise relationships effectively. Your responsibilities encompass aligning customer objectives with managed services while coordinating with internal teams to guarantee seamless service delivery. Your extensive experience in large IT environments and strong communication skills will be essential in achieving success for our clients.
Key Responsibilities:
• Act as primary contact for assigned Oracle customers
• Develop strong relationships with executive stakeholders
• Conduct operational calls and service review meetings
• Monitor service performance and customer health
• Support contract governance and service improvements
Requirements:
• ...
In this senior role, you will be the primary advocate for Oracle clients, leveraging your expertise to manage enterprise relationships effectively. Your responsibilities encompass aligning customer objectives with managed services while coordinating with internal teams to guarantee seamless service delivery. Your extensive experience in large IT environments and strong communication skills will be essential in achieving success for our clients.
Key Responsibilities:
• Act as primary contact for assigned Oracle customers
• Develop strong relationships with executive stakeholders
• Conduct operational calls and service review meetings
• Monitor service performance and customer health
• Support contract governance and service improvements
Requirements:
• ...
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