Job Description
Elevate customer engagements as a Senior Customer Success Manager at Syntax, focusing on Oracle clients across North America. Build relationships and ensure client success through strategic management and advocacy.
As a Senior Customer Success Manager, you will establish yourself as the primary advisor for Oracle customers, driving satisfaction and success in managed services. This role demands deep technical experience and strong communication skills to manage complex enterprise environments effectively.
Key Responsibilities:
• Serve as the trusted advisor for Oracle customers
• Build strong relationships with executive stakeholders
• Lead service reviews and operational meetings
• Coordinate across delivery and support teams
• Monitor service performance and identify improvement areas
Requirements:
• 10+ years in Customer Success or similar roles
• Experience with enterprise-level IT environments
•...
As a Senior Customer Success Manager, you will establish yourself as the primary advisor for Oracle customers, driving satisfaction and success in managed services. This role demands deep technical experience and strong communication skills to manage complex enterprise environments effectively.
Key Responsibilities:
• Serve as the trusted advisor for Oracle customers
• Build strong relationships with executive stakeholders
• Lead service reviews and operational meetings
• Coordinate across delivery and support teams
• Monitor service performance and identify improvement areas
Requirements:
• 10+ years in Customer Success or similar roles
• Experience with enterprise-level IT environments
•...
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