Senior Director, IT Operations Role

Join Niagara Casinos as a Senior Director of IT Operations, focusing on improving the delivery and security of IT systems. This position ensures operational excellence in a full-time capacity.
As the Director of Information Technology Operations, you'll be at the forefront of managing daily IT operations, emphasizing stability and continuous improvement. You will work with other IT leaders to drive cloud service and infrastructure excellence, aligning all systems with regulatory requirements. Your role combines operational leadership with deep technical knowledge, ensuring effective service delivery and a proactive culture.
Key Responsibilities:
• Execute IT strategic plans for system reliability
• Oversee processes aligned with ITIL standards
• Optimize Helpdesk and departmental processes
• Manage operational expenditures and vendor sourcing
• Lead crucial infrastructure-related projects
Requirements:
• University degree in Information Technology or related<...