Job Description
Elevate your engineering career with Socomec as a Senior Technical Solutions Engineer specializing in Critical Power Systems. Provide expert technical support and resolve complex challenges across North America.
Join Socomec Group, a leader in electrical engineering, overseeing operations in North America. As a Senior Technical Solutions Engineer, you will utilize your expertise in UPS systems and monitoring platforms. Your role includes complex technical support, field interventions, and driving product quality improvements.
Key Responsibilities:
• Lead Level 3 support activities across North America
• Perform root cause analysis for technical issues
• Support firmware and software deployments in the field
• Promote safe service operations and continuous improvement
• Manage technical escalations and documentation
Requirements:
• Strong experience leading and motivating teams
• Excellent verbal and written communication skills
• Proficiency in technica...
Join Socomec Group, a leader in electrical engineering, overseeing operations in North America. As a Senior Technical Solutions Engineer, you will utilize your expertise in UPS systems and monitoring platforms. Your role includes complex technical support, field interventions, and driving product quality improvements.
Key Responsibilities:
• Lead Level 3 support activities across North America
• Perform root cause analysis for technical issues
• Support firmware and software deployments in the field
• Promote safe service operations and continuous improvement
• Manage technical escalations and documentation
Requirements:
• Strong experience leading and motivating teams
• Excellent verbal and written communication skills
• Proficiency in technica...
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