Job Description

Job Duties

  • Design, implement, and support end-to-end on-premises IT infrastructure (network, systems, and cloud environments)
  • Implement, operate, and troubleshoot enterprise network infrastructure (routing, switching, firewalls, VPN, NAC, load balancers, wired/wireless networks).
  • Deploy, configure, and support Windows Server, Linux, VMware/Hyper-V, and storage systems.
  • Support Microsoft 365 and hybrid identity environments (Entra ID, Intune, Exchange, Teams).
  • Perform troubleshooting and root cause analysis (RCA) for complex infrastructure issues.
  • Implement security controls including segmentation, hardening, patching, and vulnerability management.
  • Manage monitoring platforms (Zabbix, Grafana, PRTG, Nagios) including performance tuning and alert optimisation.
  • Support ITSM processes (incident, problem, change) and participate in on-call operations
  • Maintain IT asset inventory, lifecycle m...

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