Senior Manager - Business Process Transactions

Senior Manager – Business Process Transactions

Location: DXC Technology Philippines, Taguig, National Capital Region, Philippines

DXC Technology is a Fortune 500 Global IT Services Leader with over 130,000 employees in more than 70 countries. We deliver mission‑critical IT services that transform global businesses.

Key Responsibilities

• Life & Annuities domain expert with call center experience
• Hands on problem solving, risk management and drive solutions
• Minimum 8 years of experience in L&A and overall experience of 15+ years in the BPS call center space
• Optimizing operational expenses while ensuring delivery remains within budget
• Experience with insurance technology platforms, automation tools, and digital transformation initiatives
• Lead process improvement initiatives and manage daily operations, focusing on achieving efficiency and compliance
• Supervise and mentor...