Senior Manager, Learning and Development

Your potential has a place here with TTEC’s award‑winning employment experience. As a Senior Manager, Learning and Development, working on‑site in Bogota, you’ll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Colombia says it all!

What You’ll Do

Do you have a passion for helping others and giving them peace of mind? In this role, you will provide coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals. You’ll contribute to the success of the customer experience and the team’s overall success.

During a Typical Day, You’ll

• Achieve 100% of training completion goals
• Manage day‑to‑day operations, processes, and reporting
• Improve the key success metrics associated with training goals
• Deliver excellent customer ser...