Job Description

Key Responsibilities

  • Carrier/ISP liaison : Place orders, specify circuit details, and coordinate with carriers or internal teams for WAN circuit delivery.
  • Portal navigation : Log into carrier portals, track orders, and manage workflows.
  • Process management : Understand carrier processes and escalation paths for provisioning and troubleshooting.
  • Circuit inventory management : Maintain accurate documentation and manage circuit inventory (critical responsibility).
  • Project coordination : Apply project management skills to oversee timelines, deliverables, and escalations.
  • Technical support : Provide technical input on WAN circuits; deep Cisco/IP expertise not required but solid networking knowledge is expected.

Desired Skills & Experience

  • Hands-on experience working with ...

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