Senior Patient Services Coordinator Ontario

Elevate patient care as a Senior Patient Services Coordinator with BioScript in Ontario. This full-time role focuses on direct patient support and efficient communication for optimal patient experiences.
In this permanent position, you'll leverage your advanced critical thinking skills to enhance the patient journey. As a Senior Patient Services Coordinator, you will act as a vital liaison, addressing complex issues while building strong relationships with stakeholders. Critical judgment and strategic thinking are essential as you manage sensitive interactions and ensure confidentiality.
Key Responsibilities:
• Handle patient inquiries via calls, emails, and messages
• Resolve complex cases with leadership collaboration
• Establish relationships with clinics, pharmacies, and programs
• Maintain patient confidentiality and data handling
• Identify process inefficiencies and propose improvements
Requirements:
• Post-secondary education or equivalent experience<...