Job Description

Strider in Buenos Aires is seeking a Mid-Senior Level Product Support Manager responsible for leading a technical support team and resolving complex product issues. The role demands over 5 years of experience in software development and requires proficiency in technical product support, especially with SaaS platforms and APIs.

The ideal candidate must have strong troubleshooting skills and experience in collaborating with product and engineering teams. This position acts as the escalation owner for technical issues, ensuring high-quality customer communication and operational improvements.

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