Senior Service Manager

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities

• Create and maintain a safe working environment and culture within the organization
• Take care of company property
• Define and drive proactive customer management, employee management, safety management, interpersonal relationships and leadership skills
• Demonstrate high impact culture through innovation, accountability and empowerment
• Be agile in responding quickly to customer issues
• Participate in operational and strategic management
• Exercise autonomy to make decisions that impact divisional and cross‑functional/commercial span of control
• Ensure cost/revenue supports the financial goals of the P&L
• Provide proactive direction to commercial teams to ensure service center objectives are achieved
• May provide direct supervision to sales and other commer...