Job Description

At Objective, we're passionate about building software that makes a difference. Our solutions help government and regulated industries work smarter, stay compliant, and deliver better outcomes for their communities.


We're looking for a Senior Software Support Analyst to join our Customer Support team based in Perth. This is a hands-on technical role for someone who thrives on solving complex problems, leading critical incidents, and influencing service excellence across the business.


If you're the person others turn to when systems are down, customers need answers, and technical challenges seem impossible to solve, we'd love to hear from you.


What you'll be doing:

  • Leading the resolution of major incidents and critical customer issues.

  • Acting as Incident Owner and coordinating cross-functional response teams.

  • Driving prioritisation, escalation, communication and stakeholder management.

  • Leading Maj...

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