Job Description
Position Overview
Successful candidate will work with the existing team providing support for AP-Direct, ePay, eSundry, Infinity Scan and AIMS, and the upcoming Vendor Invoice Management System.
Role & Responsibilities
Provide on-going application supports for multiple systems
Meet the Service Level Agreement of the application support based on system criticality
Conduct user requirement analysis for development / implementation of enhancements to existing systems
Involve in SDLC activities
Liaise with business users on application support and enhancements
Manage vendors in project implementation, application testing, application patches and upgrades
Provide application maintenance support after office hour when required
Support audit when required
Ensure no SLA breach on system's vulnerability assessment
Work on Application Ops Practice & Governance (AOPG) tasks by following SOP guidelines and sign-off templates
Production incident assignment to ...
Successful candidate will work with the existing team providing support for AP-Direct, ePay, eSundry, Infinity Scan and AIMS, and the upcoming Vendor Invoice Management System.
Role & Responsibilities
Provide on-going application supports for multiple systems
Meet the Service Level Agreement of the application support based on system criticality
Conduct user requirement analysis for development / implementation of enhancements to existing systems
Involve in SDLC activities
Liaise with business users on application support and enhancements
Manage vendors in project implementation, application testing, application patches and upgrades
Provide application maintenance support after office hour when required
Support audit when required
Ensure no SLA breach on system's vulnerability assessment
Work on Application Ops Practice & Governance (AOPG) tasks by following SOP guidelines and sign-off templates
Production incident assignment to ...
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