Job Description

Job Description
  • Ensure day-to-day IT system performance, security, stability, and reliability.
  • Provide support to engineers in resolving endpoint and system-related issues.
  • Manage and resolve reported incidents within agreed timelines to ensure smooth business operations.
  • Install, configure, and maintain IT systems.
  • Ensure all systems comply with corporate policies.
  • Maintain accurate IT documentation, provide user support and basic training.
Requirements
  • Experience in end‑user support and IT system maintenance.
  • Strong working knowledge of the Microsoft ecosystem, including Windows Server and cloud services.
  • Strong understanding of IT security and compliance practices
  • Able to effectively manage multiple priorities with strong problem‑solving skills.
  • Willing to work outside standard working hours when required
  • May require travel to regional of...

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