Job Description

Role :- Server Support L1 Data Center Operations

Experience :- Min 1 Years

Location :- Bangalore

Notice Period:- Immediate Joiners Only

Shift timings and working days :- 24/7 Support, Rotational (day and Night Shift), 6 days

Communication:- Good comm skills


Job Description and scope of services :


  • Rack door open with no keys inside Racks and Temperature Monitoring
  • Rebooting or power cycling of equipment
  • Inventory management (update on Portal with correct data)
  • Reset frozen remote session
  • Support requests to check physical network connectivity
  • Plug in to a console port for remote management by customer
  • Support requests to check the physical LED/ other indicators on the servers & devices. Send information to respective device owner & follow-up till get resolution.
  • Issuing gate pass to the vendors and escorting vendors to the ca...

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