Service Representative - St. Thomas

Overview

Libro Credit Union is growing! Join as a Full‑Time Service Representative at our St. Thomas location. At Libro, every employee and every customer is a member. Everything we do is about strengthening financial well‑being for a better tomorrow.

Libro invests in employee development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local businesses and communities.

The Role

• Serve as the primary point of contact for members visiting the branch, calling in, or engaging through digital channels.
• Deliver prompt, friendly, and accurate service, ensuring a positive member experience at every interaction.
• Execute routine banking transactions including deposits, withdrawals, bill payments, loan payments, and bank drafts.
• Support members with digital banking needs, including troubleshooting, navigation, and use of sel...