Job Description

Job Overview

We are looking for a ServiceNow Developer/Administrator who will be responsible for the development, administration, and support of Fundserv’s Enterprise Service Management (ESM) ServiceNow Platform.

Responsibilities

  1. Administer and support the ServiceNow platform, including server configuration, monitoring and maintenance.
  2. Configure/Customize ServiceNow including Workflows and Process automation tools (Flow Designer, Playbooks, Decision Tables), Employee Center Portal, Service Catalog, Order Guides, Client scripts, Script Includes, UI Policies, ACLs, Business rules, UI Actions, etc.
  3. Develop and implement new workflows and orchestration automation in an Agile team structure.
  4. Facilitate rollout of new applications and modules and 3rd party software integrations (Salesforce, Microsoft, Five9, New Relic, etc.).
  5. Design data visualizations, advanced reports and dashboa...

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