Job Description

Hands on experience in ITSM and integration, ITOM .


- Knowledge on ITOM design & implementation


- Able to recommend or change changes in existing codes using business rules / client script/ UI policies/ schedule jobs


- Knowledge on ServiceNow upgrades and its maintenance of the instance


- Scripting skills: JavaScript & good to have or understanding of PowerShell & bash


- Knowledge on working with mid servers (Windows & Linux) for discovery issues and for integrations


- Certifications: ITSM & CAD;
good to have ITOM

Responsibilities includes but not limited to


- Integration Design: Defines goals and determines the need for integrations based on business outcomes.


- Implementation: Uses various technologies (REST, SOAP, JDBC, etc.) to connect ServiceNow with external systems.


- Maintenance: Ensures integrations are maintained and updated as needed to support ongoing business ...

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