Job Description

Required Technical / Functional Skills


  • 10+ years of hands-on Salesforce experience across multiple Salesforce cloud platforms.

  • 5+ years of experience delivering end-to-end enterprise Salesforce implementations.

  • Strong expertise in cloud computing strategy, solution architecture, implementation, and management.

  • Deep knowledge of Salesforce configurations including Flows, Workflows, Validation Rules, Approval Processes, Profiles, Permission Sets, and SSO.

  • Strong understanding of Salesforce Security Model, Data Model, Authentication & Authorization, and PII/Data Security.

  • Hands-on experience with Service Cloud, Service Console, Omni-Channel, Live Agent, and Knowledge Management.

  • Expertise in Salesforce integrations using REST, SOAP, Salesforce Connect, and APIs (Bulk API, Metadata API, Tooling AP...

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