Job Description
Shared Services Support Administrator ,Bristol, Hybrid working
We’re looking for a highly organised and proactive Shared Services Support Administrator to join our growing team.
This is a fast-paced, varied role where you’ll play a key part in keeping operations running smoothly. Supporting our cabling and engineering teams, you’ll coordinate work, manage service tickets, and ensure delivery meets agreed SLAs — all while helping provide an excellent customer experience.
If you enjoy being at the centre of operations, solving problems, and keeping things on track, this role offers real impact and visibility.
What You’ll Be Doing
Service Coordination & Ticket Management
* Manage and coordinate service tickets from logging through to completion
* Monitor progress to ensure work is delivered within SLAs
* Liaise with engineers, supervisors, and stakeholders to coordinate activity
Escalate delays or risks to maintain service performance
Operational &a...
We’re looking for a highly organised and proactive Shared Services Support Administrator to join our growing team.
This is a fast-paced, varied role where you’ll play a key part in keeping operations running smoothly. Supporting our cabling and engineering teams, you’ll coordinate work, manage service tickets, and ensure delivery meets agreed SLAs — all while helping provide an excellent customer experience.
If you enjoy being at the centre of operations, solving problems, and keeping things on track, this role offers real impact and visibility.
What You’ll Be Doing
Service Coordination & Ticket Management
* Manage and coordinate service tickets from logging through to completion
* Monitor progress to ensure work is delivered within SLAs
* Liaise with engineers, supervisors, and stakeholders to coordinate activity
Escalate delays or risks to maintain service performance
Operational &a...
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