Job Description

Are you passionate about understanding how complex systems behave in real‑world scenarios? Do you enjoy diving into incidents, identifying root causes, and working closely with engineers to build more resilient and scalable platforms?

Here Is What The Job Entails

In this role, you will work with DevOps practices while taking ownership of incident investigation, coordination, and the continuous improvement of system reliability. You will play a key part in ensuring the stability and reliability of our FLOW platform as it continues to grow and evolve globally.

More specifically, you will:

  • Investigate incidents and system failures, identifying root causes and work closely with development teams to resolve them.
  • Coordinate major incidents, ensuring clear ownership, structured communication, and efficient resolution across teams.
  • Analyze system behavior and detect recurring patterns or weaknesses in code, architecture, and Ku...

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