Job Description

Responsibilities
  • Provide end to end support for clients using M-DAQ's various products.
  • Monitor production systems and build monitoring scripts (Unix, Python, SQL, Lambda).
  • Assist with client onboarding and provide timely stakeholder updates.
  • Troubleshoot and manage incidents end-to-end, including root cause analysis.
  • Participate in QA/testing , designing and automating test cases (Selenium, Cucumber, Python, Postman).
  • Ensure production systems remain stable, reliable, and well-monitored.
Mandatory Qualifications
  • Proficiency in English and Mandarin (spoken and written).
  • Knowledge of Python, Java, or Unix/Bash scripting.
  • Strong customer-focused attitude with problem-solving abilities.
Preferred Qualifications (Good to Have)
  • Basic knowledge of testing frameworks such as Selenium or Cucumber.
  • Familiarity with Do...

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