Job Description


Job Description:
  • Lead the technical design of D CE (Sales, Service) solutions aligned with business processes and transformation goals.
  • Define and implement scalable, secure, and extensible CRM architecture.
  • Ensure alignment with the Calandra End-State Architecture and integration with D F&O via Dual-write.
  • Platform Modernization & Customization
  • Oversee the migration from legacy CRM (AX ) to D CE for BB and BC operations.
  • Configure and customize D CE using Power Platform, plugins, workflows, and Power Automate.
  • Enable out-of-the-box features and extend capabilities using custom development where needed.
  • Integration & Data Flow
  • Design and implement integrations with:
  • Shopify, Espresa, Paymentech, SendGrid
  • Databricks Lakehouse for Pet Registry and Microchip Registry
  • Microsoft Dataverse and Customer Insights
  • Ensure real-time data synchronization and robust API-ba...

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