Job Description

A client of Innova Solutions is immediately hiring for a Software Technical Expert


Job Title: Software Technical Expert

Job Type: Full-Time Contract

Duration: 6 Months

Location: Miami, FL (Onsite)

As a Software Technical Expert, you will be responsible for:



Job Overview:

This engagement focused on system design, configuration management, process automation, and enterprise software optimization, particularly within field service and dispatch platforms like Office Track.

Key Responsibilities:

  • Design and define the Office Track golden configuration, including clear and measurable acceptance criteria.
  • Develop and execute a phased rollout strategy with structured change management (pilot - expansion - scale).
  • Establish role-based access controls (RBAC) and implement system guardrails to reduce manual workarounds.
  • Identify UI/U...

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