Job Description

Overview We are seeking a highly skilled and experienced Dynamics 365 (D365) Solutions Architect to lead the design, development, and implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions. The ideal candidate will be responsible for creating and managing architectural frameworks and standards, optimizing business processes, and ensuring the successful delivery of CRM projects aligned with strategic business goals. This role requires close collaboration with Business Analysts, Enterprise Architects, and Integration Development Teams to ensure seamless solution delivery and alignment with business and technical strategies. Key Responsibilities Serve as the primary point of contact for business stakeholders to understand customer engagement needs. Translate business requirements into scalable and maintainable D365 CE solutions. Ensure alignment of D365 CE solutions with broader customer experience and digital transformation strategies. Solution Design and Documentati...

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