Solutions Engineer

The Mission

At Factorial, we believe that technical complexity should never be a barrier to our customers' success. As a Solutions Engineer, you are the technical bridge between our product’s capabilities and our customers’ business needs. Reporting to the Head of Presales, you will act as a high-level Individual Contributor, supporting the entire sales and success ecosystem.

Whether it’s a high-stakes discovery call with a new lead or a technical roadblock threatening an existing partnership, you are the expert who steps in to provide clarity, security assurance, and architectural guidance.

Key Responsibilities

1. Technical Sales Support (New Business)

• Collaborative Discovery: Partner with Sales teams across all segments to identify technical requirements, security needs, and integration possibilities early in the cycle.
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