Job Description

Job Summary
Act as a service partner, work together with Relationsship Managers, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients
Key Responsibilities
Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes
Provide quality support and advice to Relationship Managers (RM’s) within all lending units located in Standard Chartered Bank Pakistan on all documentation related matters, including the origination of documentation for customers where required
To deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues
Provide insight and suggestions to improving processes, identifying opportunities to streamlin...

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