Sr Operations Executive

Industry: Logistics Conducive Working Environment Permanent role Responsibilities: Lead and manage warehouse and administrative teams to ensure smooth, safe, and efficient day-to-day operations. Oversee operational execution to consistently achieve service levels, lead times, customer KPIs, and business objectives. Serve as the primary point of contact for customers, addressing operational enquiries, resolving issues promptly, and fostering strong customer relationships through a proactive and solution-focused approach. Ensure full compliance with Customs regulations, bonded warehouse requirements, and controlled goods handling procedures. Maintain accurate inventory management and accountability through regular cycle counts, stock reconciliations, and annual stock-taking activities. Plan, allocate, and optimize manpower resources to meet operational requirements while maximizing productivity and efficiency. Monitor employee attendance, discipline, and performance, including tracking l...